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Staying Safe · Guide

Fraud & Scams

Scams change costumes constantly, but the machinery underneath barely changes: urgency, secrecy, and an unusual way to pay. Learn the machinery once and you'll recognize it in whatever costume shows up next. And if money is already gone — speed matters more than anything on this page.

TypeGuide
LevelStart here
CostFree to read
SectionsStart · Problems · Rights · How-to
Start here

The things that trip people up

Get these straight first — the rest of the guide reads clean once you have them.

The anatomy of nearly every scam

A manufactured emergency (act now), an isolation move (don't tell anyone), and a payment method that can't be reversed — gift cards, wire transfers, crypto, cash by courier. Any one of the three is a yellow flag; all three together is the whole machine.

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Identity theft is quieter than you'd think

It rarely announces itself. It shows up as an account you don't recognize, a bill for something you didn't buy, a denied application, or mail that stops arriving. The habit that catches it early: reading statements and credit reports like an inspector, not a skimmer.

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The people around you are targets too

Older adults and people who depend on others for money management are heavily targeted — often by someone they know. Checking in on a parent's or neighbor's financial life isn't nosy; it's maintenance.

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Key terms9 terms
Imposter scam
A fraudster posing as someone you'd trust — the IRS, your bank, tech support, a grandchild in trouble. The costume varies; the ask for money or codes doesn't.
Phishing
Fake emails, texts, or sites built to harvest your passwords and account details. The tell is the link and the urgency, not the logo — logos are easy to fake.
Spoofing
Faking the caller ID or sender address so the contact looks legitimate. A call that displays your bank's name proves nothing.
Wire transfer fraud
Scams that push you to wire money because wires are nearly impossible to reverse. Treat any urgent wire request as hostile until proven otherwise.
Elder financial exploitation
Illegal or improper use of an older adult's money or property — committed by strangers and, painfully often, by family or caregivers.
Fiduciary
Someone legally managing money for another person — an agent under power of attorney, a trustee, a representative payee. Bound to act in that person's interest, and accountable when they don't.
Fraud alert
A free flag on your credit file telling lenders to verify identity before opening new accounts.
Security freeze
A free lock on your credit file that blocks new accounts entirely until you lift it. The strongest prevention setting available.
Foreclosure relief scam
Fake 'rescue' operations that target homeowners in trouble, charging fees for help that never comes — sometimes taking the deed itself.
Common problems

When it acts up

What’s actually happening, and the fix.

Money is missing from your account or a transaction isn't yours

Report it to the bank immediately — your legal protections are strongest when you report fast, and weaken as weeks pass. Follow up in writing and keep copies. Fix →

You suspect someone you know is being exploited

Watch for sudden account changes, a new 'helper' controlling access, unpaid bills despite adequate income, or fear around money conversations. Adult protective services takes reports from concerned third parties. Fix →

A disaster just hit your area and offers are pouring in

Post-disaster zones attract fake contractors, fake inspectors, and fake charities. Verify licenses, never pay in full up front, and donate only to charities you can independently confirm. Fix →

STD

Your rights

Protections most people don’t know they have — they come standard.

  • Unauthorized electronic withdrawals from your bank account carry federal reimbursement protections — reporting quickly is what preserves them. Learn more
  • Fraud alerts and security freezes are free at all three credit bureaus, and a freeze doesn't touch your existing accounts or your score. Learn more
  • You can cut telemarketing contact by registering at the National Do Not Call Registry — legitimate companies must comply; the calls that keep coming have identified themselves as illegitimate. Learn more
  • If the victim is an older adult or a person with a disability, adult protective services investigates — you don't need proof to make a report, only reasonable concern. Learn more
Escalation

Report fraud to the FTC at reportfraud.ftc.gov — that's the central intake, and your report powers investigations. Identity theft has its own recovery hub at IdentityTheft.gov. For elder exploitation, call your local adult protective services; if money moved through a bank, loop in the bank's fraud department the same day.

Caution

Fraud victims get added to lists and re-targeted — often by someone claiming they can recover the lost money for an upfront fee. No legitimate recovery service cold-calls victims or charges before results. If you've been scammed once, treat every unsolicited 'we can get it back' contact as the same scam wearing a new costume.

How-to

The jobs you’ll actually do

Step-by-step, in plain language.